Terms of Service
By completing a purchase on shopmichaelcostello.com, you agree to the following terms:
1. All Sales Are Final
Please ensure you order the correct size. Refunds are not permitted.
2. Exchanges Only
We only accept returns for exchange of the same item in a different size.
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Must be returned within 7 business days of receiving the item.
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Only one exchange per item is allowed.
3. Return Conditions
To be eligible for an exchange:
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Items must be unworn, unaltered, unwashed, and have original tags attached.
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Custom orders and discounted items are final sale – no returns, exchanges, or alterations.
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Customer pays return shipping costs.
4. Custom Orders & Alterations
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Custom items are final sale and non-returnable.
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Alterations are available if requested within 48 hours of receiving your item.
5. Discounted Items
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6. Sizing Responsibility
You are responsible for choosing the correct size.
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Use a measuring tape (in inches) to measure: bust, waist, hips, chest, or inseam.
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Consider heel height for long dresses.
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If your measurements don’t align with our size chart, we recommend choosing custom sizing.